What our Customers say...


Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!

Our home and property were recently impacted a fire.  We have our home, a rental and an Airbnb unit on our property.  We were fortunate that all were spared but we had significant smoke damage. It was critical to get things up and running as quickly as possible.  

Our insurance agent suggested we reach out to SERVPRO immediately. They responded right away, came out to assess the damage, explained the process in great detail and were very knowledgeable.  Our lives were back to normal within days. Literally everyone we worked with at SERVPRO of West Sacramento was a pleasure to interact with.

Good job! I'd hire you again any time. You were very helpful when my fridge water line was leaking and found mold I didn't even know was there. You took care of everything!

Thank you so much Sarah, you guys have really impressed me. Great job on everything. Thanks again....

On December 13th, Eddy Cervantes, SERVPRO of West Sacramento marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true

GREAT, GREAT, GREAT SERVICE! I just have to say thank you to the two men that came to fix our door, and helped with the glass. They were both nice and professional from the start. They worked fast and really knew what they were doing. At the end one came running inside and asked us to call 911 as one of our consumers was having a seizure and chest pain. We called and they sat with her and helped us track the ambulance down (our office is very hard to find). They were a great help and exceeded all of our expectations! Please tell them thank you for us!

I would recommend SERVPRO to my friends and family.

You have a great team. Appreciate the hard work. 

Extremely helpful and professional. Eddie is a great employee and walked me through each step. 

Your staff is amazing. Thank you.

Great job by all. You are now on my vendor list.

I appreciate the kindness from your staff. They are very knowledgeable and professional. 

I appreciate Eddie and his staff. They are very hard workers and worked around my schedule. I will recommend them to any person that needs their services.

Keep up the quality of work that I experienced. They have been very helpful in breaking down the steps of each process.

Professional staff, courteous and went above and beyond their job description. 

I wanted to share that we were very impressed by Eddie and his exceptional customer service. He was professional, knowledgeable, caring, and helpful.  He is definitely a good representative of SERVPRO, and we would recommend him to our friends!  Thanks for your prompt replies we well.  We are so pleased with the quality of service from everyone in your office.  

My experience with SERVPRO was very positive. We had a fire at the apartment complex that I manage I reached out to SERVPRO in the middle of the night and in short time they arrived and immediately started remediating the damage.  They worked really well with our sub contractors as well. .

The building next door had a fire.  SERVPRO came in and cleaned up and removed the odor from the building.  It was a great experience. They had a nice and professional crew.  They bent over backward for us.  In less then a week we were back up and running

Extremely professional.  Kept me informed of the process and what steps were being taken to get the situation handled.

Good Job!  Prompt service.

Everyone was very friendly and polite.  Explained every step along the way.  A++

They did an amazing job!  I am so impressed with how clean the floor is!  Thanks!

Excellent!  They cam within 1-2 hours!!  They came bright and early on a Monday morning and they were done by 3pm.  Another estimate we got said it would take a week and it would cost over $1000.  We are extremely please and grateful for SERVPRO!

This is my first insurance claim in over 25 years of owning my home and I am very pleased & impressed so far with the service from SERVPRO.

Great team & timely service.

I was very impressed and pleased with all the staff!

SERVPRO gave expert advice and service. The crew was polite and professional. I am totally satisfied and my garage has not looked or smelled better in years!

SERVPRO representatives were very courteous and responsive.  We thank you so much for your speedy and professional response. They not only did an excellent job in strained circumstances but were very kind and tolerant of the household pets, something we appreciate very much.

Thank you so much for the very prompt and efficient service.

I am extremely satisfied by their service. They are very caring and professional.

They responded quickly to my call and within less than hour were at my house. I am definitely recommending them to my friends and family.

They came on a weekend and were here very quick. They did an excellent job.

SERVPRO did a wonderful job. Eddie was very helpful and went above and beyond taking care of items I needed moved. I am very pleased with the work. I would highly recommend them. 

Excellent customer service. Crew worked very hard and were professional.

Courteous and prompt. They worked after hours which I appreciated. Went out of their way to work around my schedule. Thank you!

They were very responsive and helpful. Very pleased with the work that was done on my home.

These people are the greatest! Very helpful, I would recommend them highly. 

Excellent service! 

SERVPRO is awesome! They took a bad situation and made it better, cleaner and just plain fantastic. I would recommend them in a heartbeat!

The team that came to my home were very friendly and professional and did a quick, efficient, and wonderful job. They made a pain and a problem hardly any hassle.

Most appreciative! SERVPRO came out on a weekend for an emergency situation.

I was very pleased with the professionalism of the West Sacramento SERVPRO team that handled a mold issue at my home. They were prompt, knowledgeable and helped me navigate my homeowners insurance. I would highly recommend them.

This was my first experience with SERVPRO, and I couldn't imagine hiring a better team in a time of emergency. They were responsive, knew exactly what needed to be done, walked me through the entire process and answered all my questions. They were efficient and most importantly- kind to my family at a difficult time.

This is the team you want in an emergency!